The staff at the desk were very accommodating and helpful. Very polite and would recommend this hotel. I stayed for 28 days and had to leave for 24 hours that was frustrating cause am coming back the next day lost our home on fire and literally was hard to pack and find a hotel that was close to the Red roof inn on elkridge landing rd. That's all I would say was hard
Lewis
2024년 12월
Ive stayed here a lot over the years and ive always had a good stay. The staff has always been really nice and helpful. The rooms are always clean. And its not super expensive. Only hotel in the area I will stay at when I need one for convenience because I work at rhe airport.
Amber
2024년 7월
As a business owner, I'm real big on the whole customer service experience. Overall it was a great stay, with the majority of the staff being polite and attentive. Within customer service I understand and respect the whole corporate structure of policy and procedures, but at the same time good customers service takes a huge balance of common sense. There were a couple of staff members that need to retrained, trained or made more aware of how valuable that simple asset can add to the customer service experience.
Rodney
2023년 3월
My hotel room was the double bed premium optionand it was very comfortable with clean beds, soft pillows, and a calm atmosphere. Everything looks neat and tidy, and you have easy access to Wi-Fi, a TV, and mini-fridge and microwave. Just the right place to relax and recharge during your trip.
Alharth
2024년 4월
I like the closeness to the airport and public transportation and that they had shuttle services to and from the airport and rail stations, AMTRACK and LIGHT rail. The Staff were extremely helpful and friendly to me during my stay.
21061948
2023년 9월
Very close to BWI airport; easy to use free, early bird shuttle to airport; room had mini fridge and microwave; good price; room was clean; good hot water/pressure in shower.
Tracy
2024년 9월
Our rooms are clean and quiet. One of the best perks for us was the location so close to the airport. The shuttle staff was fantastic! We left at 4:15 in the morning and got back from our trip at 11:45. Everyone was still cheerful and happy! We also used the on-site parking which was so convenient.
Christy
2024년 10월
The hotel is perfectly placed and priced for a one-night, no-frills stay near Baltimore/BWI. The room was very clean, the property is well-maintained, and the staff is very friendly and professional. There are nearby hotels with great menus and bars, or a McDonalds if one wants something quick to grab and go. The towels are of a nice quality and plentiful. There is also a well-stocked vending area with a microwave.
Cynthia
2022년 10월
Shuttle service was really efficient. The following morning we had to take the amtrak and they took us to the station directly, which we really appreciated. Room was spacious and check in and check out was easy. There were elevators to the 2nd floor.
Ana
2024년 6월
You guys have better rates than most places and also allow pets which a lot of places don’t and it’s very convenient for us pet owners 🙂
Jamie
2023년 5월